Other Support & Resources

A 24/7 confidential service that provides support, information & referrals to Albertans on the matters of children & family, including child abuse.

Provided by Primary Care Alberta.

Explore a wide range of resources designed to support the 2SLGBTQQIA+ community.

The Addiction & Mental Health Help Line is a 24/7 confidential service that provides support, information & referrals to Albertans experiencing mental health concerns.

Provided by Primary Care Alberta.

The Alberta Rural Distress Line is a free & confidential phone service for rural Albertans needing mental health or crisis support, offering immediate help for overwhelming emotions, suicide prevention, family violence, & connecting to local resources.

For other rural mental health resources, you can visit the CMHA website to find other resources in your area.

Provided by the Canadian Mental Health Association (CMHA).

If you or someone you know is in immediate danger, dial 911 now.

If you or someone you know is at an imminent risk for suicide, dial 988 now.

Local Calgary Line - The Distress Centre provides 24-hour crisis support by phone, text & chat to Calgary & southern Alberta. offers help for those in distress, suicidal thoughts, or needing mental health resources in the region.

The purpose of A Safe Place is to provide crisis intervention in the form of a safe shelter & supportive counselling for women & their children experiencing domestic violence. 24-hours.

If you or someone you know is in immediate danger, dial 911 now.

Gender-based violence is one of the most pervasive forms of human rights violations.

The Canadian Immigrant Women’s Association (CIWA) supports immigrant & refugee women, girls & their families. Gender-based violence & mental health supports are accessible to women, men, youth & seniors.

Edmonton's adult addiction & mental health intake. For anyone looking for non-urgent advice, information and appointments for addiction and mental health concerns.

A single point of access to adult addiction & mental health community-based programs. Provides a range of urgent & non-urgent addiction & mental health services including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach & short-term stabilization.

Provided by Alberta Health Services (AHS).

If you or someone you know is in immediate danger, dial 911 now.

If you know of a child who have experienced mental, physical or sexual abuse and/or neglect, it is your duty to report your Child Abuse concerns to Children & Family Services - Child Intervention Intake & response Team (CIRT).

8:00 am - 4:15 pm, Monday to Friday. Physicians are on call 24/7.

If you know of a child who is in immediate danger, dial 911 now.

Crisis counselling for women & seniors in the province of Alberta. Available by phone 24/7.

Provided by Connect Network

Parenting supports & tips - Includes links to support programs, child care, mediation program, children services office locations, mental health, language-rich environments, family resource networks, family support for children with disabilities (FSCD), parenting after separation, parenting after separation for families in high conflict (PASHC),

Tips & videos to help you support the healthy development of your baby or toddler.

Provided by the Alberta Government.

Learn more about Family & Child Protection & the Edmonton Police Service (EPS) Child at Risk Response Team (CARRT) Team.

Provided by the Edmonton Police Service (EPS).

If you or someone you know is in immediate danger, dial 911 now.

The Distress Line of Southwestern Alberta (inc1ludes Lethbridge & area) provides 24/7 confidential crisis support, information, & referrals, offering help for those in distress, suicidal thoughts, or needing mental health resources in the region. You can also call the toll-free option at 1-888-787-2880.

Provided by the Canadian Mental Health Association (CMHA).

Take care of yourself to help you, your family, & the person with the problem. Confidential service that provides support, information & referrals to Albertans experiencing addiction concerns, including problem gambling.

Provided by Primary Care Alberta.

The Primary Care Addiction and Mental Health Help Line is a 24 hour, 7 day a week confidential service that provides support, information and referrals to Albertans experiencing addiction concerns, including problem gambling.

Local Edmonton Line - Confidential emotional support & crisis intervention. Offers help for those in distress, suicidal thoughts, or needing mental health resources in the region.

Provided by the Canadian Mental Health Association (CMHA).

People who are homeless often move from location to location, trying to find shelter so they can spend the night out of the elements & safe from danger. Many others are considered hidden homeless – people who couch surf or sleep in cars, but have no home of their own.

Without a safe place to live, life’s challenges are even harder as the need for shelter overrides every other concern. In recent years, the housing first approach has begun to gain greater attention, as more people recognize that safe housing is the starting point for positive, lasting change.

e4c is a non-profit, charitable organization that has been working for over 50 years to help vulnerable people here & now. Call them & they’ll ask what you need, what they can do to help, & nothing else. No lectures & no judgment. They will then get to work connecting you to the right resources & support.

They work with emergency shelters such as the Women’s Emergency Accommodation Centre (WEAC), which offer a refuge from life on the street, to supportive housing in communities such as McCauley where on-site assistance helps people stay housed, their goal is to help people living in poverty find a home.

Services by E4C are available in Edmonton. Registration begins at 07:00 AM daily.

Lurana Shelter is a first-stage, emergency shelter providing safe, secure refuge & emergency services such as meals, clothing, personal care items, transportation, & child support, as well as services related to advocacy, & staffing 24/7 for support & security.  One-on-one counselling is provided in partnership with a community agency. 

Child-specific programming is available to assist vulnerable children & youth as they deal with the abuse they have been exposed to. Highly trained staff provides support, guidance, & system navigation, as well as specialized learning & recreational activities.

Recognizing that domestic violence is a complex issue, the Intensive Case Management (ICM) Team provides comprehensive wrap-around services that support women & their children in shelter or transitioning from the shelter to the community.

All services at Lurana Shelter are provided free of charge. 

If you or someone you know is in immediate danger, dial 911 now.

The Addiction & Mental Health, Crisis & Stabilization Team for Children and Youth (CAST), aged 5-17, and their care providers. Crisis support is offered from 08:30 am to 11:30 pm daily through the Crisis Line.

The crisis team offers timely intervention when a child is at risk by offering immediate assessment & connection to stabilization services.

Provided by Alberta Health Services (AHS).

As a non-profit Christian social care agency, Hope Mission provides desperately needed help & support to men, women, children, & youth all across Alberta.

Emergency care is provided to people who are experiencing homelessness through meals, shelter, & outreach. For some, safe shelter can be a matter of life & death.

Hope Mission’s deepest concern is for our most vulnerable neighbours who are struggling with chronic conditions, amputations, addictions, or severe mental health concerns. Without providing safe shelter & other life-saving resources, the consequences could be tragic.
Services are available in Calgary, Edmonton, Red Deer, Victoria, Wetaskiwin.

A judgement-free space, where primary care is provided at no cost. Radius Health has diverse programs & services for anyone facing barriers to care, such as poverty, homelessness, mental illness, addictions & literacy level.

The psychological team at Radius provides therapeutic support for individuals & families with multiple systemic barriers to accessing mental health services. We are able to provide support to people coping with a variety of concerns, including both childhood & adult traumas, & the secondary issues that stem from trauma, including addictions, depression, & anxiety.

​The psychiatry team strives to help people find relief from their emotional pains. Sometimes psychiatry takes a path of medication, to reduce the intensity of the pain & allow healing to begin. At other times, or whenever people are ready to look at all the parts of their pain, big & small, distortions & truths, in order to accept who they are & their survival, the talking part of psychiatry is more helpful.

Services are available in Edmonton. Monday to Thursday 8:00 AM to 7:30 PM, Friday 8:00 AM to 4:00 PM, Saturday 9:00 AM to 12:30 PM, Sundays & STAT Holidays are closed.

Child & Adolescent addiction & mental health. For anyone looking for non-urgent advice, information and appointments for addiction and mental health concerns.

A single point of access to adult addiction & mental health community-based programs. Provides a range of urgent & non-urgent addiction & mental health services including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach & short-term stabilization.

Provided by Alberta Health Services (AHS).

If you or someone you know is in immediate danger, dial 911 now.

Calgary's' adult addiction & mental health intake. For anyone looking for non-urgent advice, information and appointments for addiction and mental health concerns.

A single point of access to adult addiction & mental health community-based programs. Provides a range of urgent & non-urgent addiction & mental health services including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach & short-term stabilization.

Provided by Alberta Health Services (AHS).

If you or someone you know is in immediate danger, dial 911 now.

Sage's Seniors Safe House provides temporary housing for men & women. At Safe House, you will find safety, shelter & support for 60 days. The 11 suites are fully furnished & your stay includes all meals & toiletries. Social workers are on site to help you with all areas of your life that have been affected by abuse, such as financial, housing, emotional support & counselling.

Monday to Friday 8:30 AM to 4:00 PM. Saturday & Sunday-Sun Closed

If you or someone you know is in immediate danger, dial 911 now.

Seventy-four per cent of Canadians know someone who is 2SLGBTQI+, & 40 per cent of the 2SLGBTQI+ community have experienced discrimination.

Having healthy & supportive places to live, work, play & learn can protect the mental health of those in the 2SLGBTQI+ community.

Visit the Canadian Mental Health Association (CMHA) website to learn more.

Simply call 211 to be connected to information & referrals for a variety of seniors’ resources.

Provided by Primary Care Alberta.

If you know of a child who have experienced mental, physical or sexual abuse and/or neglect, it is your duty to report your Child Abuse concerns to Children & Family Services - Child Intervention Intake & response Team (CIRT).

8:00 am - 4:15 pm, Monday to Friday. Physicians are on call 24/7.

If you know of a child who is in immediate danger, dial 911 now.

When RCMP members arrive at the scene of a crime, victims are there, waiting for reassurance, information, & support. Although victims are most certainly a priority, the officers must focus on investigating the crime. This is when Victim Services units step in.

Contact RCMP General Line 310-RCMP (7267), or contact your local RCMP Detachment and ask for the Victim Services unit.

The crisis of Missing & Murdered Indigenous Women, Girls, & 2SLGBTQI+ People (MMIWG2S+) deeply impacts mental health, leading to trauma, grief, & intergenerational suffering.

If you are a Survivor, family member, or Indigenous person impacted by this crisis, trauma-informed support is available to you. Eligible individuals can also access cultural supports, emotional supports, & mental health counselling services by contacting the First Nation & Inuit health regional office  or designated health authority in your region. Family members seeking information about their missing or murdered loved one can access Family Information Liaison Units.

Provided by the Government of Canada.

Access safe & inclusive healthcare resources for the 2SLGBTQQIA+ community on the Alberta Health Services website (AHS).

Province-wide 24-hour, toll-free line to connect survivors of domestic abuse to shelters in their area.

This organization provides advocacy for survivors & the shelters that support them. Province-wide efforts to end domestic violence.

Provided by Alberta Council of Women’s Shelters (ACWS)

If you or someone you know is in immediate danger, dial 911 now.

A 24/7 confidential service that provides support, information & referrals to Indigenous Albertans concerning all aspects of life including counselling, support groups, & other mental health information & support for Indigenous Peoples. Includes support for Residential School Survivors.

Provided by Primary Care Alberta.

Resources that help support children & youth with mental health concerns. Alberta Government.

For kids, teens & young adults. Start a confidential conversation with a real person you can trust. Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, multilingual & confidential support to help all young people Feel Out Loud. Kids Help Phone also offers a mental health website with over 400 resources including videos, games & tools to help young people learn more about their well-being.

Offers a 24-hour telephone line providing confidential, crisis intervention, emotional support & resources for those experiencing or concerned about someone else experiencing seniors’ abuse.

Provided by the Canadian Mental Health Association (CMHA).

If you or someone you know is in immediate danger, dial 911 now.

The Calgary Police Service Victim Assistance Support Team has been a source of support to thousands of victims of crime & tragedy in Calgary since 1977. CPS has helped to reduce the impact you may experience from a crime or tragedy. Services include court support; crisis call response; & accredited facility/trauma dogs. All services are free of charge.

Hours: Monday to Thursday, 08:00 am – 9:00 pm, Friday 08:00 am – 4:00 pm.

If you or someone you know is in immediate danger, dial 911 now.

Central Alberta Women’s Emergency Shelter (CAWES) is a non-profit emergency shelter in Central Alberta. They serve women & children fleeing violence & to provide the wraparound supports that foster long-term healing: trauma-informed support, risk assessments, safety planning, children’s support services, court support, & assistance with accessing education, employment, & housing stability. 

If you or someone you know is in immediate danger, dial 911 now.

A 24/7 confidential service that provides support, information & referrals to Albertans experiencing addiction concerns, including problem gambling.

Provided by Primary Care Alberta.

Brite Line is Edmonton’s first mental health & wellness helpline dedicated to supporting people in Edmonton’s 2SLGBTQIA+ community. Created by members of the community for the community, Brite Line is a safe place-to-call to connect with hope, courage, support, understanding & the freedom to be who you are.

Offers a 24-hour telephone line providing confidential, crisis intervention, emotional support & resources for those experiencing or concerned about someone else experiencing seniors’ abuse.

Adult addiction & mental health crisis & central intake.

Access to adult addiction & mental health community-based programs. Provides a range of urgent & non-urgent addiction & mental health services including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach & short-term stabilization.

Provided by Alberta Health Services (AHS).

If you're thinking about suicide or self-harm, or are worried about someone you know, call or text 988, toll-free, anytime, for support.

A safe space to talk or text, 24/7. The Suicide Crisis Helpline is here to support anyone in need, no matter who they are or where they are in Canada

If you or someone you know is in immediate danger, dial 911 now!

The Hope for Wellness Helpline is available 24/7 to all Indigenous people across Canada. Mental Health Counselling services are provided by Psychologists registered with Indigenous Services Canada.

If you or someone you know is in immediate danger, dial 911 now.

If you or someone you know is at an imminent risk for suicide, dial 988 now.

If you have been the victim or survivor of a crime or traumatic event, support is available.

The Crime & Trauma-Informed Support Services (CTSS) Unit of the Edmonton Police Service (EPS) provides timely assistance to individuals, families, & communities who have been impacted by crime & traumatic events.

Online access to Emergency Department Wait Times – Airdrie, Calgary, Cochrane, Devon, Edmonton, Fort McMurray, Fort Saskatchewan, Innisfail, Lacombe, Leduc, Lethbridge, Medicine Hat, Okotoks, Red Deer, Sherwood Park, St. Albert, Stony Plain, Strathcona, Sturgeon.

The estimated wait time is approximate, & patients may be seen faster than the wait time indicates. The estimated wait times do not apply to critically ill or injured patients – they will always be seen quickly.

Provided by Alberta Health Care (AHS).

Anyone needing emergency care is reminded to call 911, or to go to the nearest emergency department or urgent care centre.

Helps victims of family violence by providing information & lawyers who can help obtain & confirm protection orders. Also provides ongoing information, risk assessments, & safety plans to victims of family violence. This program is free & there are no eligibility requirements.

Provided by Legal Aid Alberta - Family Law Office

Monday – Friday 08:15 AM to 4:15 PM, Closed most statutory holidays.

Children’s Services offers a range of support for children, youth & families in 7 regions across the province. This includes Calgary, Central, Edmonton, Northeast, Northwest, North Central, Southeast & Southwest regions.

Locate your local Alberta Children & Family Services office.

Provided by the Alberta Government.

A shelter is more than a place to stay. It’s the first step in finding the support and services you need, no matter where you are.

ShelterSafe.ca is an online resource for women and their children seeking safety from violence and abuse. The clickable map serves as a quick resource to connect women with the nearest Canadian shelter that can offer safety, hope, and support.

Call the Family Violence Information Line in Alberta - Toll free, 2/47, Multilingual.

SAFETY FIRST - The safest way to call or receive calls from a shelter is from a friend’s phone, a public phone, a work phone, or any telephone that your partner cannot access.

If you or someone you know is in immediate danger, dial 911 now.

If you're thinking about suicide or self-harm due to gambling, call Talk Suicide Canada or visit them at their website for more information.

Children’s Services offers a range of culturally specific supports for children, youth & families through its Indigenous, First Nation & Metis Settlements offices.

Find an office in Alberta that specializes in services for Métis & Indigenous children, youth & families. Offices are located in Calgary, Edmonton, Glenevis, High Prairie, Paddle Prairie, St. Paul, Stony Plain.

Services are provided by the Alberta Government.

Services are also provided through Delegated First Nation Agencies.

Tech Safety Canada is a project of Women's Shelters Canada. It equips shelter and transition house workers with the knowledge and resources they need to support women, children, and gender-diverse people with their experiences of Technology-Facilitated Gender-Based Violence (TFGBV).

Technology-facilitated gender-based violence (TFGBV) is when technology (such as a smartphone, computer, Smartwatch, or a Smart home device) is misused to commit violent abusive acts such as domestic violence, harassment, stalking, sexual assault, impersonation, extortion, and the non-consensual filming and sharing of intimate images.

Discover safety resources and learn about ways to secure your Computers, Email, Location, Online Accounts, Phone, Smart Devices and Social Media.

WIN House is a nonprofit organization that has served Edmonton for over 55 years, providing shelter and support for women, children, and non-binary individuals fleeing violence.

They operate three shelters in Edmonton, including two emergency shelters and one second-stage shelter, offering a total of 71 beds. Our second-stage shelter supports newcomers to Canada with no or precarious immigration status, providing safety, stability, and resources to support their journey forward.

Win House provides emergency shelter & necessities for women with or without children. They have a 24-hour support & information line.

They can provides crisis intervention, information about abuse & safety planning.

If you or someone you know is in immediate danger, dial 911 now.

The Mustard Seed is a Christian non-profit organization that has been caring for individuals experiencing homelessness & poverty since 1984. Operating in seven cities across Western Canada, The Mustard Seed is a supportive haven where people can have their physical, mental, & spiritual needs met & grow toward greater health & independence.

Services are available in Calgary, Edmonton, Grand Prairie, Medicine Hat, Kamloops, Red Deer & Saskatoon

The Canadian Immigrant Women’s Association (CIWA) supports immigrant & refugee women, girls & their families.

Their culturally responsive counselling for seniors & youth program provides immigrant seniors & youth with the opportunity to become involved in the community, build meaningful connections, & develop a sense of belonging.

The program includes one-on-one counselling; group educational sessions focusing on women’s health, mental health & well-being; group wellness & community engagement activities.

The program is available for immigrant youth ages 15 – 30 years old & women aged 50+, who are permanent residents.

Learn about Family Resource Networks services & supports for children & youth up to 18 years old.

Provided by the Alberta Ministry of Children & Family Services.

Gambling disorder can increase the risk of suicide, so it's important to get help for this problem. A good place to start is the Responsible Gaming Council's web page to find resources & referrals for people who want to quit.

If you or someone you know is at an imminent risk for suicide, dial 988 now.

If you have been a victim of a violent crime, help is available at every step of your recovery. This includes immediate help, victim services units who can guide you through the justice system, & government programs that offer financial assistance, counselling & support.

Get immediate access to short-term crisis support, or transitional specialized counselling support to help in dealing with the psychological impacts of crime.

Provided by the Alberta Government.

If you or someone you know is in immediate danger, dial 911 now.

If you or someone you know is in immediate danger, dial 911 now.

For immediate emergencies, always call 911.

If you're thinking about suicide or self-harm, or are worried about someone you know, call or text 988, anytime, for support.

The Canadian Immigrant Women’s Association (CIWA) supports immigrant & refugee women, girls & their families.

Their “Find Me a Home” project provides temporary accommodation to multi-barriered immigrant/refugee women who are fleeing abusive situations by providing emergency & temporary accommodation for them & their children in a motel or hotel for a maximum of 3 nights stay until stable housing is established.

It also aids clients with housing crisis situations such as evictions, or inability to pay their damage deposits by providing a onetime rental subsidy paid directly to the landlord or leasing company. Based on their unique needs, clients receive first language support & are referred to other CIWA & community programs.

This holistic approach ensures at-risk women & their children obtain necessities, legal guidance, & referrals to health, counselling, employment & community services.

If you or someone you know is in immediate danger, dial 911 now.

A 24/7 confidential service that provides Albertans with health advice.

Also access Emergency Department Wait Times listed on the Alberta Health Services website, under Wait Times & Reporting.

Provided by Primary Care Alberta.

A helpline & on-line database of Alberta's community & social services. 211 is available 24/7 by phone, text & online chat. The service is free, confidential & available in over 170 languages over the phone.

Provided by Primary Care Alberta.

This line supports anyone impacted by sexual assault or abuse, including survivors (recent or past) and their supporters. It offers supportive listening and information on sexual violence. Conversations are caller-led; callers never have to discuss anything they don't want to. Supporters can learn how to help others and get support for their own feelings.

Provided by the Sexual Assault Centre of Edmonton (SACE).

The Indian Residential Schools Resolution Health Support Program offers crucial mental health, emotional, & cultural support to Survivors & their families through services like counseling, Elders, & crisis lines.

Provided by Indigenous Services Canada (ISC).

If you're thinking about suicide or self-harm, or are worried about someone you know, call or text 988, toll-free, anytime, for support.

Just talking about mental health isn’t enough. We need the knowledge, skills & confidence to step up & be there for one another. Free online resources on how to support a friend & be there for one another.

Be There is provided by Jack.org, Canada's largest network of young people supporting young people, offering youth a space to safely learn about mental health, support their peers, seek professional support, and advocate for a future where youth can thrive in mental wellness.

If you or someone you know is in immediate danger, dial 911 now.

If you or someone you know is at an imminent risk for suicide, dial 988 now.

A 24/7 confidential service that provides support, information & referrals to Albertans experiencing distress, crisis, involuntary psychiatric evaluations & suicide prevention.

Provided by Primary Care Alberta.

If you or someone you know is in immediate danger, dial 911 now.

The support line is for First Nations, Métis and Inuit peoples including youth and Elders, living on or off reserve, in a Settlement or in cities and towns.

Provided by Primary Care Alberta